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Call Queues are used in teams for shared phone numbers. This guide provides a straightforward method for managing your participation in a Call Queue, ensuring you can easily opt in or out based on your availability. If you want to stop receiving calls or only occasionally need to receive them, follow the steps shown.

This guide explains how to access Microsoft Teams through your Brightspace Course. It provides step-by-step instructions on how to navigate to the Teams platform and create a course team with additional channels. By following these steps, you can easily integrate Teams into your Brightspace Course for enhanced collaboration and communication.

This article encompasses different available headset options provided by the university to all full time faculty & staff.

By default, when opening Office files (Word, Excel, Powerpoint) in Teams, those files appear in a web browser within the Teams window. This can be changed to instead open files in their respective applications. To do so, follow the steps below

This article showcases how to setup a personal meeting invite link through Microsoft Teams.

A brief overview of the meeting options for Microsoft Teams.

This article explains how to create new Teams Meeting (in Outlook).

This article explains how to create a new meeting in Microsoft Teams.

How to configure options for Teams Meetings

This article shows how to add a contact to a Microsoft Teams.

This article encompasses uploading backgrounds to different teams in MIcrosoft Teams.

This article showcases how to utilize breakout rooms in Microsoft Teams

This article explains how to create "read-only" folders within Microsoft Teams

This article showcases different file type open preference within Microsoft Teams.

This article walks you through the process of transferring a call on a Microsoft Teams OS based phone, such as our Yealink University Phones.