Articles (11)

Available headset options

This article encompasses different available headset options provided by the university to all full time faculty & staff.

Calling Rules (Forwarding, Group Pickup)

Information about setting up call forwarding and simultaneously ring (to an individual or group of people)

Teams Phone - Opt in/out of Call Queues

Call Queues are used in teams for shared phone numbers. This guide provides a straightforward method for managing your participation in a Call Queue, ensuring you can easily opt in or out based on your availability. If you want to stop receiving calls or only occasionally need to receive them, follow the steps shown.

Teams Phone - Recover Deleted Voicemail

Details the steps to recover voicemail deleted off of your Teams Phone.

Teams Phone - Sign in to a Teams Yealink Phone (On the Phone)

Steps to sign in to a Teams Yealink phone directly on the device.

Teams Phone - Sign in to Teams Yealink Phone (On a Computer)

Steps to sign in to a Teams Yealink Phone on a computer.

Teams Phone - Training Videos

Contains helpful links to Microsoft Teams Phone tutorials.

Teams Phone - Transferring Calls

This article walks you through the process of transferring a call on a Microsoft Teams OS based phone, such as our Yealink University Phones.

Teams Phones - Sign out of Teams Yealink Phone

Steps to sign out on a Yealink Teams Phone.