How do I clear my web browser cache, cookies, and other site data?

Tags Cache

Cache and cookies are where a browser temporarily stores recently downloaded web pages and other site-related information (including authentication). Though they significantly increase the speed and usability for accessing web content, they can sometimes cause glitches.  If you encounter such glitches, first try restarting your browser.  If your issues persist, follow the steps below to clear stored data for your specific browser:

Chrome

  1. Open Chrome.
  2. In the top right corner of the page, select the icon showing three vertical dots. Select Settings.
  3. Under the heading Privacy and Security, select Delete Browsing Data.
  4. Select All Time.
  5. Ensure all three boxes are checked and click Delete from this device.

Firefox

  1. Open Firefox.
  2. In the top right corner of the page, select the icon showing three horizontal lines. Select Settings
  3. Select the Privacy & Security tab on the left.
  4. Under Cookies and Site Data, click Clear browsing data.
  5. Select Everything for When.
  6. Check Cookies and Site Data and Temporary cached files and pages.
  7. Click on Clear.

Edge

  1. In the top right corner of the page, select the icon showing three horizontal dots. Select Settings.
  2. Under Settings on the left, click on Privacy, search, and services.
  3. Click Clear browsing data, Choose what to clear
  4. Set Time range to All time, check Cookies and other site data, and click on Clear now.

Safari (Mac Users)

  1. Open Safari.
  2. Click Safari in the upper left side of the screen. 
  3. Click on Clear History
  4. Select Clear All History for Clear
  5. Select All History and Website Data for From
  6. Click Clear History
  7. Once complete, close Safari  
  8. Re-open Safari