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How do I clear my web browser cache, cookies, and other site data?
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Cache and cookies are where a browser temporarily stores recently downloaded web pages and other site-related information (including authentication). Though they significantly increase the speed and usability for accessing web content, they can sometimes cause glitches. If you encounter such glitches, first try restarting your browser. If your issues persist, follow the steps below to clear stored data for your specific browser:
Chrome
Open Chrome.
In the top right corner of the page, select the icon showing three vertical dots. Select
Settings
.
Under the heading
Privacy and Security
, select the first option titled,
Clear Browsing Data
.
Under
Basic,
change the Time Range to
All Time
.
Ensure all three boxes are checked and click
Clear Data
.
Firefox
Open Firefox.
In the top right corner of the page, select the icon showing three horizontal lines. Select
Settings
Select the
Privacy & Security
tab on the left.
Under Cookies and Site Data, click
Clear Data
.
Check
Cookies and Site Data
and
Cached Web Content
.
Click on
Clear.
Edge
In the top right corner of the page, select the icon showing three vertical dots. Select
Settings
.
Under Settings on the left, click on
Privacy, search, and services
.
In the right window, beside Clear browsing data now, under Clear browsing data, click on
Choose what to clear
.
Set Time range to
All time
, check
Cookies
and other site data
, and click on
Clear now
.
Safari (Mac Users)
Open Safari.
Click
Safari
in the upper left side of the screen.
Click on
Clear History
Confirm
Clear All History
Click
Clear History
Once complete, close Safari
Re-open Safari
Details
Details
Article ID:
2312
Created
Thu 6/5/25 11:17 AM
Modified
Fri 9/12/25 11:33 AM