Microsoft Teams

Articles related to video/web conferencing, phones and voicemail.

Categories (1)

MS Teams Meetings

This category encompasses all helpdesk articles pertaining to Microsoft Teams meetings.

Articles (21)

Pinned Article Teams Phone - Basics

Details how to navigate the different functions of a Teams Phone.

Accessing Microsoft Teams through your Brightspace Course

This article showcases how to access Microsoft Teams through your Brightspace Course.

Adding a Contact in Teams

This article shows how to add a contact to a Microsoft Teams.

Available headset options

This article encompasses different available headset options provided by the university to all full time faculty & staff.

Breakout Rooms in Teams

This article showcases how to utilize breakout rooms in Microsoft Teams

Change Teams file behavior

By default, when opening Office files (Word, Excel, Powerpoint) in Teams, those files appear in a web browser within the Teams window. This can be changed to instead open files in their respective applications. To do so, follow the steps below

Creating Read-Only Folders in Teams

This article explains how to create "read-only" folders within Microsoft Teams

How to install Microsoft Teams (macOS)

This article encompasses the installation process of Microsoft Teams on a University Owned macOS device through Self Service.

How to install Microsoft Teams (Windows)

This article encompasses the installation process of Microsoft Teams on a Windows-based operating system. The.

Manage notifications for a Teams channels

While the Teams app by default will notify you (with popups and sound) of Chat messages or Calls, it will not do the same for messages posted to a Team Channel. This can be customized in a couple of ways

Office Files in Teams

By default, when opening Office files (Word, Excel, Powerpoint) in Teams, those files appear in a web browser within the Teams window. This can be changed to instead open files in their respective applications.

Setup notifications for changes in files

Microsoft Teams allows you to collaborate with classmates and coworkers on shared documents. To get an email notification when a file or folder is modified within Teams, follow these steps:

Syncing files to your computer from Teams

This article shows how you can access your files stored in Microsoft Teams via your computer's files rather than having to open the Teams application each time. This applies both to PCs and Macs

Teams - File open preference

This article showcases different file type open preference within Microsoft Teams.

Teams - Setup notifications for changes in files

Microsoft Teams allows you to collaborate with classmates and coworkers on shared documents. To get an email notification when a file or folder is modified within a Microsoft Teams site, follow these steps:

Teams & Brightspace

This guide explains how to access Microsoft Teams through your Brightspace Course. It provides step-by-step instructions on how to navigate to the Teams platform and create a course team with additional channels. By following these steps, you can easily integrate Teams into your Brightspace Course for enhanced collaboration and communication.

Teams Phone - Opt in/out of Call Queues

Call Queues are used in teams for shared phone numbers. This guide provides a straightforward method for managing your participation in a Call Queue, ensuring you can easily opt in or out based on your availability. If you want to stop receiving calls or only occasionally need to receive them, follow the steps shown.

Teams Phone - Recover Deleted Voicemail

Details the steps to recover voicemail deleted off of your Teams Phone.

Teams Phone - Training Videos

Contains helpful links to Microsoft Teams Phone tutorials.

Teams Phone - Transferring Calls

This article walks you through the process of transferring a call on a Microsoft Teams OS based phone, such as our Yealink University Phones.

Uploading Backgrounds to Teams

This article encompasses uploading backgrounds to different teams in MIcrosoft Teams.