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Add a Shared Mailbox to Outlook (macOS)
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Open Outlook
From the top menu, select
Tools
. Select
Accounts…
The Accounts window will be displayed. Select the
Advanced…
button.
Click on the
Delegates
tab. Beneath the
Open These Additional Mailboxes
section, select the
plus (+)
button.
Enter the shared mailbox name or email address within the provided search field and select the correct result. Select
Add
.
The shared mailbox account should now be added to the
Open These Additional Mailboxes
list. Select
OK
. (You might need to restart Outlook to see the mailbox).
You may be provided with an auto-discover prompt requesting that you allow the remote server to configure settings within Outlook. Select
Allow
.
Your shared mailbox should now be added to your folder list on the left-hand side of your Outlook client. You have now successfully added your shared mailbox.
Details
Details
Article ID:
730
Created
Fri 2/28/25 12:59 PM
Modified
Wed 4/2/25 3:43 PM