Troubleshooting USB printers on Windows

Control Panel

  1. Open Control Panel
  2. Go to Devices and Printers
  3. Select the specific printer you wish to fix
  4. Right-click and choose Troubleshoot
  5. Follow the on-screen directions that appear

If the recommendations are applied, but do not resolve the issue, move on to the next suggestion.
 
Settings

  1. Open Settings
  2. Go to Bluetooth & devices
  3. Go to Printers & scanners

If your printer is not listed in the window that appears, select Add a printer or scanner and wait for Windows to detect your printer
 
Device Manager

  1. Open Device Manager
  2. Uninstall and reinstall the appropriate print drivers