How to use the Phish Alert button

All Taylor employees have access to the Phish Alert Button in their Outlook email client.  This will appear in different ways on different devices such as phones, but the concept and icon will be the same.  Below are directions for how to interact with the Phish Alert button depending on which version of Outlook you are using.  These are listed below before the full description:

  • Desktop Outlook Client
  • Browser (Chrome, Edge, Firefox, Safari, etc.) Email
  • Android Outlook Mobile App
  • iOS Outlook Mobile App

Desktop Outlook Client:

Look for the “Phish Alert” button on the right-hand side of the Home or Message tabs ribbon. 

Browser (Chrome, Edge, Firefox, Safari, etc.) Email:

The “Phish Alert” button can be accessed by clicking the three little dots in the upper right-hand corner of the email and then selecting the button in the drop-down menu that opens (you may need to scroll down).

Outlook mobile app (Android):

  • Open an email, tap the three dots at the top-right of the screen.

  • The “Phish-Alert” button will appear (you may need to scroll down).  Tap the “Phish-Alert” button.
     

Outlook mobile app (iOS; Apple):

  • Open an email, tap the three dots at the top-right of the screen. 

  • The “Phish-Alert” button will appear (you may need to scroll down).  Tap the “Phish-Alert” button. 

Finish reporting the email as phishing:

  • After having clicked the Phish Alert button, a prompt will ask you if you are sure you want to report the email as a phishing email.  Tap the “Submit for Review” button to finish reporting the email.

  • A final popup will occur for reporting the phishing email. 
    • If the popup begins with the words "Congratulations ...", the email being reported is one of the simulated phishing emails being sent as part of the phishing awareness campaigns.
    • If the popup begins with the words "Thank you ..." the email was not one of the simulated phishing emails sent as part of the phishing awareness campaigns.

You will receive a follow-up email from no-reply@phisher.knowbe4.com with the title “Reported Message was CLEAN”, “Reported Message found to be SPAM”, or “Reported Message found to be a THREAT” with specific details regarding the email submitted for review.  If it's a real phishing attempt (THREAT), the email will be quarantined and removed from everyone's mailboxes to eliminate the threat.

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